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Who owns my records?

June 22, 2021

Who owns your medical records?!

The ownership of the medical record is often in dispute, but why? To better understand this ownership, we need to look more in-depth at what a medical record, or medical chart, really is.


Core Values

May 25, 2021

Core Values: The backbone to our success!

If you could define your company or yourself in a few short phrases or sentences, what would you say?


Graphic of Yogurt and MediCopy Authorization "Expiration Dates.. Important for yougurt and authorizations...New Blog"

April 23, 2021

Has My Authorization Form Gone Bad?

Has My Authorization Form Gone Bad?


COVID 19 Vaccine Information

March 22, 2021

We're almost there. COVID 19 Vaccine Information

The light at the end of the tunnel?


Black History Month: Healthcare Inequalities

February 18, 2021

Black History Month: Healthcare Inequalities

Welcome to Black History Month 2021! This is a time to celebrate and honor Black Americans and today is an opportunity to spark important conversations.


Image of PHI triangle

January 12, 2021

PHI: A Breakdown and What It Means to Our Company

"PHI" is a term that has taken the healthcare industry by storm. It's everywhere you turn when dealing with medical records (or anything else having to do with a patient). There are two big questions whose answers may or may not be known by many people: What classifies as PHI? What does it mean to our organization?


State-by-State Medical Record

January 6, 2021

State-by-State Guide of Medical Record Copying Fees

The Omnibus Rule, effective September 23rd, 2013, allows for the identification of labor costs for copying PHI, whether in paper or electronic form, which can include a reasonable cost-based fee for time spent creating and copying the file, defined by Federal Law and vary state by state. Read on to view a guide of the current laws active in each.


It's almost over.... begin 2021 right.

December 18, 2020

Begin 2021 right!

We are coming close to the end of 2020, something most of us have been longing for since March.


Time to Give Thanks for Outsourcing Your ROI

November 25, 2020

Time to Give Thanks for Outsourcing Your ROI

“How would a release of information company be able to handle our medical records requests better than we could?”


Ways To Boost Focus & Limit Distractions in the Workplace

October 19, 2020

Ways To Boost Focus & Limit Distractions in the Workplace

You look up, hours have gone by and you still haven't completed the one task you swore you'd finish that day - all thanks to little distractions like unnecessary emails or even discomfort at your desk. Thanks to COVID these typical workplace distractions are compounded by pets, family members, and the looming household chores that surround us as we work from home.


Are you proactive or reactive against breaches?

September 23, 2020

I ain't scared of no breach!

It has become commonplace to turn on the news and hear about a data breach from a big named company. Unfortunately, some breaches occur because of simple errors. An unsecured password, a file scanned into the wrong chart, a mixup of birthdays, all can lead to a breach. 


A Contactless ROI Solution

May 26, 2020

Contactless Solution for Release of Information

A Contactless ROI Solution \As patients return to your office we understand that safety is your top priority! More than ever there is a need for social distancing and contactless processes. Healthcare facilities that have partnered with MediCopy for release of information can easily ensure the contactless release of medical records thanks to our following (already implemented) services:   


Take Care of Yourself While Working From Home

May 4, 2020

Take Care of Yourself While Working From Home

Take Care of Yourself While Working From Home During this unprecedented time of social distancing and a worldwide pandemic, it is important to keep your mental health a priority while working from home. The American Psychiatric Association and the World Health Organization have released helpful hints and guidelines to better take care of yourself!   


March 27, 2020

MediCopy's Commitment to Clients and Patients

As the world continues to persevere through this crisis, MediCopy wants you and our clients to know that we are here for our clients and patients during this time.


COVID-19: An Update from MediCopy’s CEO

March 23, 2020

COVID-19: An Update from MediCopy’s CEO

COVID-19: An Update from MediCopy’s CEO Our hearts go out to the individuals, businesses, and communities that have been affected by COVID-19.


Your Health and Wellness is the most important thing!

March 16, 2020

Five important things to remember in the COVID-19 era

Five important things to remember in the COVID-19 era 1. It only takes one to start an outbreak. An infectious disease outbreak will always have the advantage as it makes its way through communities.  This is due to the fact that most people don't know they are infected or that what they have is extremely contagious.  Therefore, it is our job as a community to take all the precautions we can and protect ourselves from these pathogens. 



January 29, 2020

OCR Important Notice: Individuals’ Right of Access to Health Records

OCR's Important Notice Regarding Individuals’ Right of Access to Health Records On, January 28th, the Office of Civil Rights (OCR) issued this notice:


common healthcare terms

May 22, 2018

Common Terms In Healthcare

Common Terms In Healthcare The healthcare industry can be difficult to navigate, and it is only made more difficult by the abundance of terms and abbreviations used. Below you will find terms and abbreviations MediCopy commonly uses:



May 12, 2018

Common ROI Questions

Common ROI Questions


medical records safe

April 22, 2018

Box - How We Keep Medical Records Safe

Whether you are a healthcare professional or a patient, you have likely thought about the safety of your health information. We has been utilizing the secure, cloud-based platform “Box” for many years to keep these records safe. Box implements many security measures to maintain compliance with the SSAE 16 SOC1 report and HIPAA/HITECH regulations.


PHI access

November 12, 2017

PHI Access Guidelines: General Access

When a patient wants to request their medical records, many wonder what exactly their rights are under HIPAA guidelines. What parts of a medical record are patients allowed to access? What are patients allowed to do with those records?



June 18, 2017

Learning and Growth from Both Sides of An Internship

Three years ago, I had the opportunity to hire my first interns. Nashville Entrepreneur Organization had teamed up with Vanderbilt University and their football program to offer their players paid internships at our local businesses. Personally, I have no interest in sports, but something told me I needed to go to the initial meeting.


medicopy nashville

May 29, 2017

MediCopy Believes in Nashville

Believing in your city and community takes more than positive thoughts, it takes action and commitment. Through equal opportunity employment, internships, shadow programs and volunteer work, MediCopy strives to create opportunities for different kinds of people who call this community their own.


PHI2 access

February 21, 2017

PHI Access Guidelines: Requests for Access

PHI Access Guidelines: Requests for Access In part one of our PHI Access Guidelines blog series, we discussed general access rules for a patient's medical record under HIPAA Guidelines, the definition of a designated record set, and what makes someone a patient's personal representative.


medicopy beneficial

November 29, 2016

Why Using MediCopy Is Beneficial For Patients

At some point, you may need to request your medical records and your doctor's office may be partnered with MediCopy to complete this request. As a patient, the first question you may ask is: WHY? Why did your doctor's office decide to outsource this task to a different company?


outsourcing roi

February 22, 2016

Benefits of Outsourcing Your ROI

When most people think of outsourcing, initial thoughts can be negative. “Why would we let someone we don’t know handle part of our workflow?” or “How would an outsourced business be able to handle our work better than we could?” Although sometimes, outsourcing may not be the best fit, many times it can be a match made in heaven.



November 12, 2015

My Experience With Another ROI Company

The experience I once had with a ROI company is probably quite similiar to what many patients experience when requested their medical records. We are working hard to eliminate the stigma that ROI companies are unhelpful and instead provide meaningful health information exchange.


doctor keep records

November 5, 2015

How Long Must A Doctor's Office Keep My Records?

As a patient, you are allowed to request a copy of your medical records at any time. In some cases, the medical records requested may be dated and you might even wonder if the records are still on file. The length of time required for a facility to hold onto your medical records varies by state.


breast cancer awareness

October 27, 2015

Breast Cancer Awareness Month & MediCopy's Pledge

Wearing a tiny, pink ribbon is a familiar site during the month of October. From your next-door neighbor to an entire NFL team, the bond formed by Breast Cancer Awareness Month is unmatched by anything else. The question is; however, how many people know what actions to take to prevent yourself or a loved one from getting breast cancer?


Measure twice

October 12, 2015

Measure Twice, Cut Once

The minimum necessary standard is pretty simple. It basically says when sending medical records, you need to determine who is getting the records, what they need the records for, and what they require to fulfill that need. Once you've done that, you know what and how much to pull. Now, imagine that the patient's medical records is a piece of wood.


hipaa oath

April 23, 2015

The HIPAA-cratic Oath

Physicians take an oath to care for and protect patients called the Hippocratic Oath, which has been around for over 1500 years. We also have a responsibility to help and protect patients. I thought it would be fun to twist the Hippocratic Oath into a HIPAA-cratic Oath for all the health information management professionals.


business breaches

December 3, 2014

Breaches + BA's: Don't Be The Next To Get Fined

As an HIM company and a BA of many healthcare facilities, we understand all the potential fines from the Office for Civil Rights surrounding breaches and the precautions that must be taken in order to keep breaches and fines away from companies like ours.


HIPAA privacy

November 20, 2014

The HIPAA Privacy Rule in Emergency Situations

On November 10th of this year, the Department of Health and Human Services issued a bulletin stating that the HIPAA Privacy Rule "protects the privacy of patient's health information (PHI) but is balanced to ensure that appropriate uses and disclosures of the information still may be made when necessary to treat a patient...


Response Plan

April 22, 2014

Disaster Response Plan and PHI Privacy

With the approach of spring, yet another concern can be added to that of HIM departments: PHI + Natural Disasters = Trouble. Reports of flooding, tornadoes, severe storms and hurricanes seem to pop up more frequently as the spring season nears, and healthcare facilities must have a disaster response plan for their PHI when these incidents occur.