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MediCopy offers chart review retrieval services in conjuncture with your Release of Information partnership. Our payor services team handles the completion of requests for records supporting audits for HEDIS, Center for Medicare & Medicaid Services (CMS), Medicare Risk Adjustments, Medicare Advantage, HHS-RADV, and more.


How It Works

Chart Reviews are uploaded directly to the MediCopy CarePortal. MediCopy will communicate directly with the requestor for fee agreements and due dates. In most cases, the requesting party of the chart review will remit payment to MediCopy. In a few cases, requesting parties will send payment to the facility, who will, in turn, reimburse MediCopy. On rare occasions, the requesting parties will not pay MediCopy or the facility, and those instances are dealt with on a case-by-case basis. Then, your account manager or a member of our payor services team will complete the chart review by the due date. All status calls and checks can be directed to MediCopy staff to ease the burden of frequent callers and status checks for your team! We will handle every aspect of the pesky chart review process for you. See below for a list of frequent companies we can complete audits for!

Audit Retrieval Companies

  • Altegra
  • arroHealth
  • Centauri Heath Solutions
  • CIOX
  • EpiSource
  • Inovalon
  • Verscend

Insurance Carriers

  • Aetna
  • Amerigroup
  • Athena
  • BCBS
  • Cigna Healthcare
  • Coventry
  • Humana
  • United HealthCare
  • Wellcare

Please note: Per insurance carrier, payment protocols are subject to change at any time.

Already a MediCopy client?

If you have any questions or would like more information about how you can submit your audits to MediCopy in addition to your current ROI requests, please reach out to and a member of the client engagement team will be in touch!

Interested in becoming a MediCopy client?

Just tell us a bit about your facility on our Request A Consultation form and one of our sales team members will reach out with more information.


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